Puerto Rico Institution Continues Momentum from Three-week Cloud Migration and Disaster Recovery Effort

Santurce, Puerto Rico-based Sagrado Corazón University and higher education IT services and support provider Dynamic Campus announced a new managed IT services partnership intended to build on the positive momentum the institution has experienced since Hurricane Maria hit the island on Sept. 20, 2017.

“With the help of Dynamic Campus, Sagrado has made incredible progress modernizing and optimizing our IT infrastructure under the most difficult circumstances,” said Sagrado President Gilberto J. Marxuach. “Not only did Dynamic Campus help us begin our fall semester just three weeks after Maria devastated our island, but their efforts have helped us improve our long-term institutional efficiency and resiliency as well.”

“When President Marxuach reached out to us for help on September 29, he and his team were in the midst of a worst-case situation for any institutional leader,” said Dynamic Campus President Mike Glubke. “In the wake of Maria, the island had no potable water, no fuel, no electricity, and sparse cellular connectivity, and the data center was running on a balky diesel generator that needed to be shut down every other day for hours of maintenance—when it had fuel to begin with,” Glubke said.

Dynamic Campus IT experts on the mainland and on campus worked in conjunction with Sagrado IT personnel to create a high-bandwidth virtual private network that could securely migrate more than eight terabytes of data from Sagrado’s intermittently-running data center to a new Amazon Web Services instance on the mainland established by Dynamic Campus.

In just a few days, Dynamic Campus and Sagrado were able to go live in the cloud with three key systems needed to open the university’s doors: Sagrado’s academic enterprise resource planning system, learning management system and financial aid management system.

Dynamic Campus took the opportunity to upgrade all three platforms to the latest build, along with the institution’s active directory and critical desktop and laptop PCs to ensure all were fully integrated and able to run the latest software.

“Since the university reopened its doors to students on October 9, Sagrado was able to maintain 96 percent of its fall enrollment, despite widespread road damage and ongoing scarcity of potable water, electricity and cellular connectivity,” said Marxuach.

“Dynamic Campus has helped us give hope to our students and Puerto Rico as a whole, and if they can help us accomplish all this under the worst conditions possible, we’re excited to see what they can do for us as we continue our recovery and become the modern, efficient, high-value institution tomorrow’s students will demand.”

Under the terms of the contract, Dynamic Campus will continue to provide expert IT services and support both on campus in Puerto Rico and remotely from the mainland.

“Due to the hurricane, Sagrado was forced to complete a nine-month cloud migration project in just three weeks,” Glubke said. “That effort has rapidly accelerated their IT infrastructure modernization plan, and we’re looking forward to keeping the pedal down to help improve institutional efficiency and student outcomes, and deliver a superior student experience for all Sagrado students today and in the future.”

About Sagrado Corazón University

Sagrado Corazón University is an independent, coeducational and non-profit Catholic institution located in Santurce, Puerto Rico. The members of Sagrado share the mission of educating people in intellectual freedom and moral conscience, ready to participate in the construction of a more authentically Christian Puerto Rican society: a community of solidarity in justice and peace.